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Frequently Asked Questions

General

We're a leading provider of high-quality lubricants and oil solutions for various industries.

We offer a range of products, including industrial lubricants, automotive oils, and more.

We serve various industries, including manufacturing, automotive, and more.

Ordering and Payment

You can place an order through our website, phone, or email:

• Website: www.confluencelube.com

• Email: support@ConfluenceLube.com

• Phone: 07043005952

We accept various payment methods, including bank transfers and online payments.

Yes, our payment system is secure and encrypted.

Product Information

Our products are designed to:

• Improve engine and equipment performance

• Reduce downtime

• Increase efficiency

• Extend engine lifespan

Our team can help you select the right product based on your specific requirements.

Every product has its specifications listed for easy identification - check the product specifications section.

Yes, we can provide samples for testing and evaluation.

Shipping and Delivery

We strive to deliver products promptly and efficiently.

We offer free shipping for orders above 1,000 cartons

Delivery times vary depending on location and product availability.

Typically takes between 24 hours to 7 working days

Yes, we ship to various countries worldwide.

Account and Login

You can create an account through our website:

1. Click on "Register"

2. Fill in all necessary details

3. Wait for admin approval

1. Click "Forgot Password" on the login page

2. Check your email for reset instructions

3. Follow the instructions to reset your password

Returns and Refunds

Yes, we have a return policy in place (subject to change without notice).

Contact our customer service team to start the return process.

Refunds are processed according to our return policy.

Technical Support

Yes, our team provides technical support and guidance.

You can reach us through:

• Phone

• Email

• Website contact form

Visit our Contact Us page for details

Quality and Safety

Our products meet industry standards and regulations (SON certified).

Yes, our products are 100% safe and come with guaranteed value.

Contact Us

• Phone: +2347043005952

• Email: support@ConfluenceLube.com

• Website contact form

Mondays to Saturday: 8am - 9pm

Yes, just give us a call to schedule a meeting.

• Subscribe to our newsletter

• Follow us on social media @ConfluenceLube